This week marks an important moment for Zepz and for me personally. As I step into the role of Interim Chief Executive Officer, I do so with a strong sense of responsibility and focus. Having worked closely with our teams in recent years, I have seen first-hand the strength of our business and the momentum we carry into this next phase. From that perspective, I want to share a few reflections on where we stand today and how we are approaching what comes next.
A stronger, more disciplined business
Over the past few years, we have worked deliberately to strengthen the foundations of the business and build for long-term resilience. We simplified how we operate, strengthened financial discipline and unified our platform to create a more efficient and scalable organisation. The results have been tangible: cash-flow profitability, healthy revenue growth and a leaner cost base that positions us to continue broadening our product offering and deepening customer engagement.
As CFO since 2023 and with Zepz since 2021, I have been closely involved in that journey. I have seen first-hand how greater clarity in how we allocate capital, prioritise growth and measure performance has strengthened the business. We operate today with more focus, stronger alignment and a clear sense of accountability. That discipline gives us confidence as we move into the next phase.
None of this has happened in isolation. It reflects the leadership shown across the organisation and the commitment of a global team working toward a shared goal. I want to thank Mark for the role he has played in guiding Zepz through this period of change and progress. We now build on that work together, supported by experienced leaders across our brands and teams who deliver for customers every day.
– Barrie Morris, Interim CEO of Zepz
Building for customers and accelerating responsibly
Our strategy remains consistent: serve cross-border communities with reliable, secure and accessible financial services. Everything we do builds on that focus.
In 2025, the launch of the Sendwave Wallet in more than 100 countries marked an important milestone in that journey. It reflects our evolution from a pure money transfer provider to a broader financial platform that enables customers to send, store and spend in one place. Alongside this, we have strengthened partnerships across the financial ecosystem, reinforcing the credibility, resilience and reach of our platform.
With stronger foundations in place, we are now moving from consolidation to acceleration. We expect send volumes and revenues to grow by more than 20 percent in 2026 as we expand our footprint and continue broadening our financial services offering. Our priorities are clear: deepen engagement in core corridors, scale the Sendwave Wallet and continue investing in infrastructure, compliance capabilities and partnerships that support sustainable, long-term growth.
The search for a permanent Chief Executive Officer is underway. During this period, my focus is firmly on continuing to deliver accelerated growth through relentless execution, all while driving further innovations in the customer experience. I’m personally very excited about our upcoming card launch, stay tuned for more details on this! I’m confident in our continued success with the support of such a strong and passionate leadership team – our team is amazing! Our strategy remains unchanged, and our operations continue with full momentum and clarity.
We have strong foundations, a capable team and clear direction. I’m proud to continue this work alongside colleagues across Zepz as we build the next phase of growth together — with our customers at the centre of everything we do.